“Focus on Technology” series 2024

At this years retail technology show, in London Olympia, we saw a wide range of exhibitors showcasing the latest innovations and solutions in retail technology. Here are some key areas that are where covered at RTS24:

1. E-commerce Platforms: enable retailers to set up online stores, manage inventory, process payments, and provide a seamless shopping experience for customers.

2. Point of Sale (POS) Systems: POS systems play a crucial role in retail operations, advanced POS solutions that offer features like inventory management, customer analytics, and omnichannel integration.

3. Customer Relationship Management (CRM) Software: CRM software helps retailers manage customer interactions and track customer data. Enable personalised marketing, loyalty programs, and customer support.

4. Artificial Intelligence (AI) and Machine Learning: AI-powered technologies are transforming the retail industry, from personalised product recommendations to predictive analytics. Demos of AI solutions that optimise pricing, enhance customer service, and streamline operations.

5. Omnichannel Retailing: With consumers expecting a seamless shopping experience across online and offline channels, exhibitors highlighted solutions that enable retailers to deliver a consistent experience across all touchpoints.

6. Retail Analytics and Business Intelligence: Data-driven decision-making is essential for retailers, and we saw exhibitors showcasing analytics tools that provide insights into sales performance, customer behavior, and market trends.

7. Emerging Technologies: Retail technology show had demonstrations of cutting-edge technologies like augmented reality (AR), virtual reality (VR), Internet of Things (IoT), that are reshaping the retail landscape.